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Comcast Announces It Lost 149,000 Video Customers in Q4 2019 Earnings Report

Stephanie Sengwe
Stephanie Sengwe is writer based in New York who covers companies in the streaming industry including AT&T, Amazon, Apple, Hulu, Roku, and Netflix . She also contributes daily news coverage on streaming services and devices for The Streamable.
Read full bio ›
Stephanie Sengwe

Comcast announced it lost 149,000 video customers in its Q4 2019 earnings report today. The result was “higher than the expected loss of 139,000 and worse than what it reported a year earlier, when it reported a net loss of 29,000 video customers,” according to CNBC.

In addition, Comcast said it gained 442,000 new high-speed internet customers in Q4, which surpassed “expectations for 378,000 net adds,” CNBC noted.

Comcast is the parent company of NBCUniversal, which revealed Peacock last week. The streaming service will launch nationally on July 15 and have two tiers of pricing: Peacock Free and Peacock Premium. Peacock Free is the ad-supported option version and will be free to everyone and provide more than 7,500 of programming. Peacock Premium comes in two options: an ad-supported version for $4.99 and an ad-free version for $9.99 per month. Peacock Premium provides more than 15,000 hours of programming and will be free for Comcast and Cox subscribers.

In addition to the news, entertainment, sports, late-night and reality from the various properties around the company as well as new originals and library content, NBCU also announced that Peacock will have linear channels like Pluto TV, allowing for lean-back watching as well.

“It’s a truly differentiated approach to streaming that leverages capabilities from all across our company,” said Brian L. Roberts, the chairman and CEO of Comcast, during today’s earnings call.

Stephanie Sengwe
Stephanie Sengwe is writer based in New York who covers companies in the streaming industry including AT&T, Amazon, Apple, Hulu, Roku, and Netflix . She also contributes daily news coverage on streaming services and devices for The Streamable.
Read full bio ›
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