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Disney Plus No Longer Offering Free Trial for New Subscribers

Disney+ is no longer offering free trials for new subscribers, French pop culture outlet Numerara first reported.

The service formerly offered a seven-day trial but appears to have quietly phased it out this week. When new subscribers navigate through the sign-up process, they are prompted to immediately begin paying for the $6.99 per month service (which is heavily marketed as part of a $12.99 bundle with Hulu and ESPN+).

“We continue to test and evaluate different marketing, offers, and promotions to grow Disney+. The service was set at an attractive price-to-value proposition that we believe delivers a compelling entertainment offering on its own,” a Disney+ spokesperson said in a statement to The Verge.

The move notably comes two weeks before the debut of the highly-anticipated film version of the hit Broadway musical “Hamilton” on the platform, which was bumped up 15 months amid the COVID-19 pandemic. Now, users will have to pay for at least a month to screen the 11-time Tony winner when it drops on July 3.

Among major streaming services, Apple TV+, HBO Max and HBO Now, and Showtime still offer seven-day free trials, while Netflix, Amazon Prime Video and Hulu offer 30-day free trials; mobile short-former streamer Quibi was an outlier with a 90-day free trial period through the end of April.

Since its launch last November, Disney+ has racked up over 54.5 million subscribers worldwide. According to a study by the American Customer Satisfaction Index released last week, the service is unmatched in the saturated streaming market when it comes to customer satisfaction.


Torrey Hart is a writer based in the Bay Area who covers sports, culture and their intersection. She also contributes coverage on streaming services and devices for The Streamable. She has additional bylines at Sports Illustrated, Yahoo Sports and SwimSwam.

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