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Disney+ Ad-Supported Tier Not Available on Roku Devices at Launch

Matt Tamanini

On Thursday, Disney+ unveiled its first-ever ad-supported subscription tier, Disney+ Basic. The new plan will allow customers to sign up for a lower-priced streaming option than what is otherwise being offered for the service. The new subscription option runs $7.99 per month, the same price as the previous ad-free experience, which saw its price increase to $10.99 monthly in conjunction with the Disney+ Basic release.

However, despite the much-anticipated pricing plan finally being available to U.S. consumers, it will not actually be available to a large number of customers. As part of the launch, Disney revealed that the new ad-supported video-on-demand (AVOD) plan will not be available to individuals who are streaming on Roku devices. Not only can viewers not sign up for the new ad-supported plan via Roku, but they will not be to stream Disney+ via the service’s existing app on the Roku platform.

A Disney spokesperson told The Streamable, “We remain committed to working with Roku and reaching an agreement that is fair and advantageous to both parties, giving their users more choice and flexibility.” However, the company did not provide any further insight into the state of the discussions, what is causing the impasse, or when it is likely to be resolved.

Disney+ Basic not being available on Roku devices will apply to both customers who opt for the ad-supported plan as a standalone service, and those who decide to sign up for one of the Disney Bundle options that include the AVOD Disney+ pricing tier. The Disney Bundle Duo Basic includes Hulu and Disney+’s AVOD tiers, while the Trio Basic package adds in ESPN+ — which does not offer an ad-free experience.

The company also says that Disney+ with Ads also won’t be available Microsoft Windows Desktop app at launch.

Related: Disney+'s Ad-Supported Tier is Now Available: Here's Everything You Need to Know

This likely stems from some sort of carriage dispute over the fact that Roku, while being the largest streaming device manufacturer in the United States, employs a business model geared primarily toward being an advertising platform for streamers, content providers, and other brands. This has caused issues in the past with other platforms, including HBO Max, Peacock, Bally Sports+, and the ill-fated CNN+ all launching without Roku support.

More likely than not, this will be remedied fairly quickly as there’s just too much money at stake for both sides to prolong this standoff for longer than necessary. So, while there will likely be millions of Roku users who will be frustrated by the inability to watch Disney+ on its new ad-supported tier, they should see some sort of resolution sooner rather than later.


Disney+ est un nouveau service de vidéo streaming sans publicité qui présente des séries et des films exclusifs de Disney, Pixar, Marvel, Star Wars, National Geographic et bien plus encore. Disney a révélé que son service de streaming fera ses débuts en France le 7 avril 2020.

Le service de streaming Disney coûte €8.99 / mois ou €89.99 / an (€7.50 / mois) par an.

L’application supporte le streaming en 4K, les téléchargements illimités 4 les diffusions simultanées jusqu’à 7 profils avec des centaines d’avatars à disposition pour votre profil personnel.

La première année, on y trouvera 25 séries originales et plus de 10 films originaux, 7 500 anciens épisodes, 100 films récents, 400 titres dont l’intégralité du Disney Vault. Il sera possible de regarder des nouveaux films comme « Toy Story 3 », « Le Roi Lion », « Aladdin », mais aussi des classiques comme « la petite Sirène » et « Cendrillon ».

L’entreprise a annoncé des séries et films originaux qui seront disponibles dès son lancement, notamment le spin-off de Star Wars, « The Mandalorian » d’un budget de 100 millions de dollars et qui comporte 8 épisodes, « High School Musical : la Comédie musicale, la Série », « le Monde selon Jeff Goldblum », « la Belle et le Clochard » et « The Imagineering Story ».

Vous pouvez voir la liste complète des films et séries Disney Disney, Disney Channel, Star Wars, Pixar, Marvel, Nat Geo et tout le contenu Disney Plus disponible en regardant notre Disney+ liste de films en streaming.


Obtenez Disney+ pour seulement €7.50/mois avec un abonnement annuel.


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