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How to update your account information on HBO Max

How to update your account information on HBO Max

Need to enter a new payment method on HBO Max, or update your email address on the platform? We’ll show you how to do it here.

Known for breaking major streaming stories, he’s covered everything from Netflix policy shifts to Peacock’s ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting.
Here's how to update account details on an HBO Max account.

HBO Max has a library that would make any competing streamer envious. With HBO originals, DC movies and TV shows, and titles like the upcoming “Harry Potter” TV series calling HBO Max home, not to mention on-demand streams of titles from Warner Bros. Discovery-owned cable channels, and Warner Bros. movies.

But, as with every streaming service, you might occasionally be faced with having to update your account details on HBO Max. If you need to tweak your payment information, change your login details, or change any other account settings on HBO Max, we’ll let you know how to do it here.

Everything you need to know about changing account details on HBO Max

How to change login credentials on HBO Max

If you need to change your username or password on HBO Max, the easiest way to do so is via the streaming service’s website. Find the profile icon in the top-right corner of the screen, and follow the instructions below:

  1. In the drop-down menu, click Account.
  2. Next to your email address or password, click the small pencil icon to edit.
  3. Verify your identity as the account owner if prompted.
  4. Change the login details in any way you choose.

How to change payment details on HBO Max

You can also change your payment method on HBO Max at any time you like from the streamer’s website. To do this, head to the HBO Max website and find your profile icon again. Then:

  1. Click Subscriptions in the drop-down menu.
  2. Scroll down to the Payments section.
  3. Click Payment Method to adjust.

You can also cancel your subscription or redeem a promotional code in this section of the HBO Max settings.

What other settings can you change on HBO Max?

Within the Settings menu, you can control your autoplay settings, tweak the appearance of your subtitle style, control emails from HBO Max and affiliates, manage your parental control code, and see information about your subscription.

In the Account menu, you can change login credentials using the steps listed above. You can also change the name of the account owner, update the location of your HBO Max household — which lets the streamer know where your home base for watching is supposed to be — and manage the devices that have permission to watch your HBO Max account.

HBO Max

HBO Max is a subscription video streaming service that gives access to the full HBO library and exclusive Max Originals. There are hubs for content from TLC, HGTV, Food Network, Discovery, TCM, Cartoon Network, Travel Channel, ID, and more. Watch hit series like “The Last of Us,” “House of the Dragon,” “Succession,” “Curb Your Enthusiasm,” and more. Within HBO Max, B/R Sports allows users to watch live NBA, MLB, NHL, March Madness, and NASCAR events.

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HBO Max has three tiers: an ad-supported plan for $10.99, an ad-free plan for $18.49, and the ultimate tier that includes 4K for $22.99.

All HBO Max subscribers will get the full libraries of shows like “Friends”, “The Big Bang Theory”, “South Park”, “Fresh Prince of Bel-Air”, “The West Wing”, and more.

You can choose to add HBO Max as a subscription through Amazon Prime Video, Hulu, or other Live TV providers.


David Satin has been a dedicated News Writer at The Streamable since 2022, covering a wide range of stories in the entertainment and streaming industries. With years of experience writing online, David previously worked as a list writer for Screen Rant, where he gained recognition for his extensive coverage of sci-fi and fantasy genres. His ability to break and analyze major stories has made him a trusted voice in the streaming world. Over the course of his career, Satin has become an integral part of The Streamable team, contributing to some of the most impactful stories in the industry.

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