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NVIDIA Shield owners have been unable to access YouTube TV

NVIDIA Shield owners have been unable to access YouTube TV

Google says it’s working on a fix for an issue that is preventing NVIDIA Shield owners from opening the YouTube TV app.

David Satin
David Satin has been a dedicated News Writer at The Streamable since 2022, covering a wide range of stories in the entertainment and streaming industries. With years of experience writing online, David previously worked as a list writer for Screen Rant, where he gained recognition for his extensive coverage of sci-fi and fantasy genres. His ability to break and analyze major stories has made him a trusted voice in the streaming world. Over the course of his career, Satin has become an integral part of The Streamable team, contributing to some of the most impactful stories in the industry.
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David Satin
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Known for breaking major streaming stories, he’s covered everything from Netflix policy shifts to Peacock’s ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting.
Known for breaking major streaming stories, he’s covered everything from Netflix policy shifts to Peacock’s ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting.
a TV with YouTube TV displaying an error message.

The NVIDIA Shield is known as one of the best and most powerful streaming players on the market, but even it can experience problems from time to time. On Thursday, a number of YouTube TV subscribers reported being unable to watch the streaming service using the device, just days after the streamer shook off another widespread technical issue.

Key Details:

  • Technical difficulties: YouTube TV saw a widespread outage on NVIDIA Shield devices on Thursday.
  • All worked out?: Many users report finding a fix for the issue on Thursday evening.
  • Other problems: Earlier this week, YouTube TV customers struggled with a bug that prevented them from watching their DVR libraries.

User error reports began to crop up on Thursday that when they tried to access YouTube TV on their NVIDIA Shield devices, they were met with an error message telling them that the app is not supported on the player, which, of course, is incorrect.

In the NVIDIA user forums, company staff said they had been informed by Google on Thursday that the tech company was aware of the problem and was working on a fix.

As of Thursday night, some of these users reported that after powering their NVIDIA Shield device off, then turning it back on again, they were able to watch YouTube TV as normal. As of Friday morning, reports of issues seem to have stopped, so it appears the problem has been resolved for most users.

This is the second major issue that YouTube TV engineers have had to jump on this week. On Monday, many customers reported that they were unable to watch recorded content via YouTube TV’s DVR, a problem that sent the streamer scrambling to get things working again for its subscribers.

YouTube TV is well on its way to becoming the largest pay-TV company in the United States, but it will have to make sure errors like this are few and far between if it wants to keep its reputation as a top-notch live TV streaming distributor.

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David Satin
David Satin has been a dedicated News Writer at The Streamable since 2022, covering a wide range of stories in the entertainment and streaming industries. With years of experience writing online, David previously worked as a list writer for Screen Rant, where he gained recognition for his extensive coverage of sci-fi and fantasy genres. His ability to break and analyze major stories has made him a trusted voice in the streaming world. Over the course of his career, Satin has become an integral part of The Streamable team, contributing to some of the most impactful stories in the industry.
Read full bio ›
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