How to fix Pluto TV app if it freezes on your device
How to fix Pluto TV app if it freezes on your device
Pluto TV seize up on your Amazon Fire TV, Apple TV, or Roku? We’ve got you covered.
Pluto TV is a highly capable free ad-supported streaming TV (FAST) service, but in my personal experience, the app is one of the buggiest on the market. The Pluto app has frozen up on me more than once while trying to use it on my smart TV while in the midst of a live or on-demand stream.
If you also experience freezing issues with the Pluto TV app on your Amazon Fire TV, Apple TV, or Roku device, keep reading. We’ve got a solution to fix the problem on your streaming player, so you can get back to watching Pluto’s free programming!
How to fix frozen Pluto TV app
How to fix frozen Pluto TV app on Amazon Fire TV
If you stream on an Amazon Fire TV like I do, you will want to try the Force Stop solution for a frozen Pluto TV app first. This will allow you to stay logged into the service after executing the fix.
Open your Fire TV Settings menu, and scroll to Applications, then click Manage Installed Applications. Locate Pluto TV within this submenu, and click it. Choose Force Stop when you see the option pop up.
If the app is still frozen, try clearing the cache of the app. Go to Settings > Applications > Manage Installed Applications again, then click on Clear Cache. Choose Clear Data to finish this process, then start up the Pluto TV app and log in again to resume watching.
How to fix frozen Pluto TV app on Apple TV 4K
The fix for a frozen Pluto TV app on Apple TV 4K is also pretty simple. What you’ll want to do first is double-click the Home Button on your Siri remote, which pulls up a screen of active apps on the device. Scroll to Pluto TV, then swipe up on the clickpad or touch surface to force it to stop.
It’s important to make sure that your tvOS software on your Apple TV 4K is up-to-date. If it is not, it can cause functionality issues such as frozen streaming apps.
How to fix frozen Pluto TV app on Roku devices
There are several ways to fix a frozen Pluto TV app on a Roku streaming player. One solution is to uninstall and reinstall the app; to do this, navigate to Pluto TV on the Roku home screen, and press the star button on the remote to see the uninstall option.
Another fix is to reset your Roku player, which you can do by using a shortcut programmed into the Roku remote. To use it, press the home button five times in a row, followed by up on the directional pad, then rewind twice, and then fast-forward twice.
Finally, you can clear the cache of your Roku player if you’re still not seeing the Pluto app work as intended. Go into the Settings menu, then choose System, and Advanced System Settings. Then click Network Connection Reset, followed by Reset Connection.
