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How to fix a frozen Xumo Play app on popular streaming players

How to fix a frozen Xumo Play app on popular streaming players

This guide will show you how to fix a frozen Xumo Play app on Amazon Fire TV or Roku.

Known for breaking major streaming stories, he’s covered everything from Netflix policy shifts to Peacock’s ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting.
If Xumo Play freezes on your TV, follow these steps to fix it.

Xumo Play is a handy streaming service to keep in your back pocket. It’s free and ad-supported, so while you’ll have to deal with commercials while watching, you can watch a wide range of free ad-supported streaming TV (FAST) channels as well as on-demand content on the service with ease.

But if you’re watching Xumo Play on an Amazon Fire TV or Roku device and it suddenly freezes on you, there’s no need to panic. We’ve got easy solutions to fix the problem on either type of streaming player, and we’ll tell you more about them below!

How to fix frozen Xumo Play app

How to fix frozen Xumo Play app on Amazon Fire TV

There are two fixes available for a frozen Xumo Play app on Amazon Fire TV streaming players. First, you’ll want to try the Force Stop option, as this will let you stay logged into Xumo Play once you’re done with the process. First, go to your Fire TV Settings, then Applications. Click Manage Installed Applications and scroll down to Xumo Play, then click Force Stop in the menu that pops up.

If this doesn’t work, you can also clear the app’s cache. Use the same process to get back to Manage Installed Applications, then click Xumo Play, and choose Clear Cache. You’ll be logged out of Xumo Play if you do this, but it should restore the app to working order.

How to fix frozen Xumo Play app on Roku

There are three fixes for a frozen streaming app like Xumo Play on Roku devices that we want to recommend. First, you should try to reset your Roku player; using the remote, press the home button five times in a row, followed by up on the directional pad, then rewind twice, and then fast-forward twice.

If this didn’t work, you can also uninstall the Xumo Play app and try to reinstall it. To do this, scroll to the app on the Roku home screen, and press the star button on your remote. When the options menu pops up, click uninstall, then head back into the Roku app store to find the app again and reinstall it.

If necessary, you can also clear the cache of your Roku device. To do this, go into its Settings, then go to System. Follow that with Advanced System Settings, and click Network Connection Reset, followed by Reset Connection to wipe the cache of your player.

Xumo Play

Xumo Play is a free video streaming service that includes on-demand access to several movies and TV shows. Xumo Play offers 290 free virtual channels, including those focused on reality TV, vintage TV, and game shows.


David Satin has been a dedicated News Writer at The Streamable since 2022, covering a wide range of stories in the entertainment and streaming industries. With years of experience writing online, David previously worked as a list writer for Screen Rant, where he gained recognition for his extensive coverage of sci-fi and fantasy genres. His ability to break and analyze major stories has made him a trusted voice in the streaming world. Over the course of his career, Satin has become an integral part of The Streamable team, contributing to some of the most impactful stories in the industry.

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