New glitch crops up for YouTube TV customers on Roku players
New glitch crops up for YouTube TV customers on Roku players
YouTube TV subscribers have discovered a problem when trying to fast-forward their recorded content on Roku players.
Roku streaming players are nearly ubiquitous in the United States, so when a streaming service misaligns with Roku players causing technical difficulties, it means there are lots of affected viewers. That’s the problem YouTube TV customers are currently working through; as reported by 9to5 Google, YouTube TV viewers are having serious issues when trying to watch recorded content on Roku streaming players.
Key Details:
- Fast-forwarding YouTube TV-recorded titles on Roku devices causes the playback to freeze.
- Viewers are being forced to completely exit and close the YouTube TV app, then restart playback.
- YouTube TV is aware of the problem and a fix is expected to be in the works .
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The problem for YouTube TV customers using Roku streaming devices crops up when they try to fast-forward a recorded TV show or movie. This causes the content to simply freeze up, leaving viewers stuck with very little recourse. So far, the issue appears restricted to viewers on Roku players.
There are limited fixes available for the issue. Exiting the YouTube TV app and returning later seems to fix the problem, but only if viewers restart the show or movie they were watching from the beginning. A user on Reddit says they have identified another fix: viewers can “step” forward instead of fast-forward, but only a few times or the freezing problem will crop up again.
Others in the same thread say that changing the picture quality of the recorded title will force playback to resume. Neither of these workarounds resembles a permanent solution, however, and Google will have to roll out a bug fix fairly soon. Nearly half of all American homes own a Roku device, which means there are potentially millions of YouTube TV customers who can’t fast-forward while watching a recorded title.
YouTube TV officials have acknowledged the problem, so a fix for this bug will likely be on the way soon. Nevertheless, it’s a highly inconvenient issue to have, especially for a streamer that offers unlimited Cloud DVR as YouTube TV does.
YouTube TV
YouTube TV is a live TV streaming service with more than 60 channels for $82.99/month. This plan includes local channels 32 of the top 35 cable channels, and regional sports networks (RSNs) in select markets. The base plan includes more than 100 live channels, including major broadcast networks like ABC, CBS, FOX, and NBC, as well as popular cable channels such as ESPN, CNN, FX, USA Network, and TNT. Local channels are included in most markets, making YouTube TV a full replacement for traditional cable for many viewers.
