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Need to fix a frozen Paramount+ app? Here’s how

Need to fix a frozen Paramount+ app? Here’s how

We’ll show you how to unstick Paramount+ on Amazon Fire TV, Apple TV, or Roku devices.

Known for breaking major streaming stories, he’s covered everything from Netflix policy shifts to Peacock’s ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting.
If your Paramount+ app is frozen, these tips will help you fix it.

Paramount+ has some of the content that I personally love to stream the most. It’s also got one of the glitchiest apps I’ve ever tried to use on my Amazon Fire TV, and unfortunately, I have to grapple with freezing more than I’d like while watching Paramount+.

If your Paramount+ app is on the fritz like mine so often is, keep reading. I’ll give you tips on how to reset the app and get back to watching on popular streaming devices like Amazon Fire TV, Apple TV, and Roku.

How to fix frozen Paramount+ app

How to fix frozen Paramount+ app on Amazon Fire TV

The first option for fixing a frozen Paramount+ app on Amazon Fire TV devices is the most viewer-friendly, since it allows you to stay logged into the app. You’ll want to try Force Stopping the Paramount+ app if it freezes on your Fire TV; to do this, go to your device’s Settings, then Applications, then Manage Installed Applications. Scroll over to the Paramount+ app, then click it and choose Force Stop to reset it.

Your next step if your Paramount+ app continues to freeze, is to clear the app’s cache. Go back into Settings and navigate to Manage Installed Applications again, then click Clear Cache once you’ve selected Paramount+. Choose Clear Data, and log back into Paramount+ to get back to watching.

How to fix frozen Paramount+ app on Apple TV

Before fixing any frozen streaming apps on Apple TV, you’ll want to make sure that your device’s operating system is completely up to date.

If it is, and Paramount+ is still frozen, you’ll have to force quit the app to try and get it going again. To do this, press the Home button on the Apple TV remote twice rapidly. This will pull up a screen of all active apps on the device; navigate to Paramount+, and swipe up on the touch surface or click pad. Then start up Paramount+ again, and you should be all set.

How to fix frozen Paramount+ app on Roku

The first step when clearing up a frozen Paramount+ app on Roku is to make sure the app is the latest version. To do this, scroll to it on the home screen and press the star button to see the option to check for updates.

If the app is updated but still freezes, you can also use the star button to uninstall it, then re-download it onto your Roku device.

You can also reset your Roku device by pressing the home button on your Roku remote five times in a row, followed by up once, rewind twice, and fast forward twice. This should allow you to clear up a frozen Paramount+ app.

Should you desire to clear the cache on your Roku device, go to its Settings menu and click System. Choose Advanced System Settings, then navigate to Network connection reset. Hit Reset connection to clear the cache of your Roku player.

Paramount Plus

Paramount+ is a subscription video streaming service that includes on-demand access to 40,000+ TV show episodes from BET, CBS, Comedy Central, MTV, Nickelodeon, Nick Jr., and more. Get free access with a Walmart+ subscription.

Paramount+ includes “1883,” “Tulsa King,” “Star Trek: Discovery,” “SpongeBob SquarePants,” and “PAW Patrol.” Subscribers can watch the NFL, college football, The Masters, college basketball, UEFA Champions League, UEFA Europa League, Serie A, and NWSL. The service also offers the option to watch your live CBS affiliate. The upgraded ad-free package includes premium movies and shows from Showtime.


David Satin has been a dedicated News Writer at The Streamable since 2022, covering a wide range of stories in the entertainment and streaming industries. With years of experience writing online, David previously worked as a list writer for Screen Rant, where he gained recognition for his extensive coverage of sci-fi and fantasy genres. His ability to break and analyze major stories has made him a trusted voice in the streaming world. Over the course of his career, Satin has become an integral part of The Streamable team, contributing to some of the most impactful stories in the industry.

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