Steps to take if the YouTube TV app freezes on your device
Steps to take if the YouTube TV app freezes on your device
If you use an Amazon Fire TV, Apple TV, or Roku device to stream YouTube TV and it freezes, we’ll help you clear it!
Although YouTube TV is one of the top live TV streaming apps on the market, it’s not immune to the occasional bug or glitch. Freezing issues can happen to every streaming service, and the problem gets worse when you’re trying to watch live programming like a marquee sports event.
If you experience any freezing issues with YouTube TV on your Amazon Fire TV, Apple TV, or Roku, don’t panic. We’ll help you clear things up and get back to streaming posthaste, so follow our instructions on how to fix the YouTube TV app as laid out below!
What you need to know to fix a frozen YouTube TV app
How to fix frozen YouTube TV app on Amazon Fire TV
The first thing you’ll want to try to fix a frozen YouTube TV app on Amazon Fire TV is to Force Stop the app, which will allow you to stay logged in when you restart. To do this, enter your Fire TV’s Settings menu, then navigate to Manage Installed Applications. From here, you’ll want to scroll to the YouTube TV app and click on it. When the menu of options pops up, click Force Stop.
If the app is still frozen after you take this step, you can also clear the cache of the YouTube TV app, though this will sign you out. Go back into Settings > Applications > Manage Installed Applications, then click YouTube TV again. Select Clear Cache, then Clear Data to wipe the cache of the app and start it up again.
How to fix frozen YouTube TV app on Apple TV 4K
If the YouTube TV app freezes on your Apple TV 4K, the first step you’ll want to take is to ensure your device’s software is up to date. Out-of-date tvOS versions can cause issues with apps like YouTube TV.
If the software is completely up to date on your device, you’ll want to force stop the YouTube TV app. To do this, double-tap the Home button on your Siri remote, which will bring up a screen showing all active apps on the device. Move over to the YouTube TV app, and then swipe up on the touch surface or clickpad to force stop the app.
How to fix a frozen YouTube TV app on Roku
There are a few fixes available for a frozen YouTube TV app on a Roku device. The first you’ll want to try is a device reset, which can be accomplished using a shortcut on the remote. In sequence, press the home button five times in a row, followed by up on the directional pad, then rewind twice, and then fast-forward twice.
If this didn’t clear the YouTube TV app, you may want to try uninstalling it and reinstalling. To do this, scroll to YouTube TV on the Roku home screen, then press the star button when it’s highlighted. You’ll see the option to uninstall the app here, and you’ll have to go back to the Roku app store to reinstall it.
Finally, you can also clear the cache of your Roku device if your app is still frozen. To do this, go into Settings, then click System, and Advanced System Settings. Choose Network Connection Reset, then Reset Connection, and reboot your device.
YouTube TV
YouTube TV is a live TV streaming service with more than 60 channels for $82.99/month. This plan includes local channels 32 of the top 35 cable channels, and regional sports networks (RSNs) in select markets. The base plan includes more than 100 live channels, including major broadcast networks like ABC, CBS, FOX, and NBC, as well as popular cable channels such as ESPN, CNN, FX, USA Network, and TNT. Local channels are included in most markets, making YouTube TV a full replacement for traditional cable for many viewers.
