Here’s the fix for a frozen Roku Channel app on popular devices
Here’s the fix for a frozen Roku Channel app on popular devices
The Roku Channel is one of the top free streamers out there, but if your app is frozen, we’ll help you fix it on Amazon Fire TV, Apple TV, or Roku devices.
The Roku Channel is one of the top free streamers out there, and is packed with original content, free ad-supported streaming TV (FAST) channels, and even live sports. Tens of millions log into The Roku Channel every day to watch one of these options, but even The Roku Channel isn’t immune to glitches.
If you’re watching The Roku Channel app on Amazon Fire TV, Apple TV, or on your Roku device and it freezes up on you, follow our guide below to get yourself unstuck and start watching again!
How to fix frozen Roku Channel app
How to fix frozen Roku Channel app on Amazon Fire TV
Watching The Roku Channel on Amazon Fire TV is easy, but if it freezes on you, you should try to Force Stop the app first, which will allow you to stay logged in once you’re finished.
To do this, go into the device’s Settings, then click Applications. Scroll to Manage Installed Applications, then navigate to The Roku Channel App. You’ll see a menu of options come up when you click it, and you’ll want to scroll to the Force Stop option and click that.
If it doesn’t work, go back into the Settings section and make your way to Manage Installed Applications again. Click Clear Cache, which will allow you to wipe the cache of the Roku Channel app. This will log you out, but it should fix the freezing issue.
How to fix frozen Roku Channel app on Apple TV
If you have app freezing issues on an Apple TV device, you’ll first want to check and make sure your tvOS software is up to date.
If it is, and The Roku Channel app is still frozen, you can force the app to stop by pressing the Home button twice in quick succession on your Siri remote. This pulls up a screen of active apps on your device; navigate to The Roku Channel, then swipe up on the clickpad or touch surface.
How to fix frozen Roku Channel app on Roku
It seems oddly unfitting that The Roku Channel app would freeze on a Roku device, but it its still possible. If it happens, try resetting your Roku player by pressing the home button five times in a row, followed by up on the directional pad, then rewind twice, and then fast-forward twice on your Roku remote.
If this doesn’t work, you should try to uninstall and reinstall the app. To do this on a Roku device, scroll to the app you want to remove, then click the star button on your Roku remote. This brings up a menu of options, including the choice to uninstall an app.
Finally, you can clear the cache of your Roku player by navigating to your device settings, then clicking System. Go into Advanced System Settings, and choose Network Connection Reset, then Reset Connection to clear your Roku’s cache.
Roku Channel
The Roku Channel is a free, ad-supported streaming service that offers a broad mix of movies, TV shows, live linear channels, and original programming. Available to all viewers — not just Roku device owners — the service features licensed content from major studios alongside Roku Originals, which include exclusive series, movies, and specials previously produced for Quibi, as well as new original projects developed specifically for the platform.
