The DIRECTV app houses a wide range of content, from Signature and Genre channel packages to the MyFree DIRECTV ad-supported streaming service. It doesn’t experience technical issues often, but even the best app has issues with freezing every once in a while.

If you enjoy watching DIRECTV but have suddenly had the app freeze up on you during playback, never fear. The Streamable’s experts are here to help you straighten out the problem, whether you watch on Amazon Fire TV, Apple TV, or Roku.

Everything you need to know about fixing DIRECTV app if it freezes

How to fix frozen DIRECTV app on Amazon Fire TV

As mentioned, both DIRECTV and the MyFree DIRECTV service are found within the DIRECTV app, so this is the one you’ll need to look for when trying to fix it on your device. With Amazon Fire TV, your first step should be to try and Force Stop the app, then re-open it.

To do so, go to your device’s Settings menu, then click Applications, then Manage Installed Applications. Choose the DIRECTV app, then click Force Stop to reset the app while staying logged in.

If this failed to fix the problem, you can also clear the cache of the DIRECTV app. To do this, go back into Settings, Applications, and Manage Installed Applications, then pull up DIRECTV again. Click Clear Cache, then Clear Data to finish this solution.

How to fix frozen DIRECTV app on Apple TV

When facing freezing issues on any app on your Apple TV 4K, it’s important to ensure that your tvOS is completely up to date. If it isn’t, you may find freezing problems and other issues common.

If tvOS software is completely updated and you still face freezing problems, double-click on your Siri remote’s Home button to bring up a list of active apps. Scroll to DIRECTV, and swipe up on your touch surface or click pad to force it to stop.

How to fix frozen DIRECTV app on Roku

The first fix available for a frozen DIRECTV app on Roku is to uninstall and reinstall it. To do this, simply scroll to DIRECTV on the Roku home screen, then press the star button on the remote to open settings and see the uninstall option.

You can also reset your Roku player using a button combination programmed into the remote. Click the home button five times in a row, followed by up on the directional pad, then rewind twice, and then fast-forward twice, and start up your Roku again.

You also have the option to clear the cache of your Roku streamer. To do this, click Settings, then System, then Advanced System Settings. Choose Network Connection Reset, and Reset Connection to finish the process.

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DIRECTV

DIRECTV is one of The Streamable’s top choices for the best live TV streaming service overall in 2026, especially for users who want the most channels or want to watch the most live sports. With an unbeatable lineup of local, news, sports, and entertainment channels, three main signature packages, an unlimited DVR, and 20 simultaneous streams at home, DIRECTV remains a premier choice for any cord-cutter.

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Following the launch of several genre-specific Genre Packs, there are now even more flexible ways to watch DIRECTV. Options like MySports, MyEntertainment, MyNews, and MiEspañol provide affordable, targeted alternatives to larger bundles, allowing viewers to subscribe to a specific set of channels that match their interests without the cost of a full lineup.

DIRECTV starts at $59.99 / month for its Entertainment package. You can access your local regional sports network with the Choice package, which begins at $64.99 / month, as well as the MySports Pack $44.99 / month. At the top end, they also have an Ultimate ($94.99) for 218 channels. Slimmer Genre Packs for entertainment and news are MyEntertainment for $42.99 / month and MyNews $39.99 / month. There is no contract or broadcast TV fees with this DIRECTV streaming option.

The service was previously called DIRECTV STREAM, preceded by AT&T TV.

How much does DIRECTV cost in 2026?

DIRECTV now offers flexible entry points starting at $19.99/month for the MyKids Genre Pack, while full Signature Packages like Entertainment start at $84.99/month. See the full list: DIRECTV Pricing & Plans

Does DIRECTV have a free trial?

Yes, DIRECTV offers a 5-Day Free Trial for new customers, which includes access to your chosen package and any added Genre Packs.

What are DIRECTV Genre Packs?

Genre Packs are targeted, contract-free plans introduced in 2025. They include MySports ($69.99/mo), MyEntertainment ($34.99/mo), MyNews ($39.99/mo), and MiEspañol ($34.99/mo), often bundling apps like Max, Disney+, or Hulu.

How many channels does DIRECTV have?

The channel count varies by plan: the Entertainment package starts with 90+ channels, while the Premier package offers over 185+ channels. See the full list: DIRECTV Channels.

How many streams are allowed at once on DIRECTV?

DIRECTV allows for unlimited simultaneous streams on your home network and up to 3 streams while on the go. See more details: DIRECTV Simultaneous Streams

Does DIRECTV include local channels?

Yes, local affiliates like ABC, CBS, Fox, and NBC are included in all Signature Packages and the MySports Genre Pack in most markets. See the full list: DIRECTV Local Channels.

Does DIRECTV have live sports?

DIRECTV is a leader in sports, offering ESPN, FS1, NFL Network, and MLB Network, plus Regional Sports Networks (RSNs) in the Choice plan and above. See the full list: DIRECTV Sports Channels.

Does DIRECTV offer premium channels?

Yes, you can add Max, Paramount+ with SHOWTIME, STARZ, and Cinemax. Many 2026 Genre Packs now include these services as part of the base price. See the full list: DIRECTV Premium Channels.

Does DIRECTV offer 4K streaming?

DIRECTV provides dedicated 4K channels (104-106) for live sports and special events at no extra cost, provided you have a compatible 4K device.

Does DIRECTV have a DVR?

Every DIRECTV plan includes Unlimited Cloud DVR storage, allowing you to record and save shows for up to 9 months.

Is there a Regional Sports Network (RSN) fee on DIRECTV?

An RSN fee of up to $15.99/month applies to the Choice package and above, as these plans include local sports coverage. This fee is determined by your zip code and the number of Regional Sports Networks available in your area.

Can I avoid the RSN fee on DIRECTV?

Yes. To avoid the RSN fee, you can subscribe to the Entertainment package or the MySports Genre Pack ($69.99/mo), which bundles sports content without a separate itemized RSN charge. See the breakdown: DIRECTV RSN Fees & Locations.

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